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After-sales service
After-sales Service Commitment
In order to create famous brands, improve the visibility of enterprises and establish the image of enterprises, we solemnly promise you with the principle of "pursuing high quality and satisfying customers" and "the most favorable price, the most thoughtful service and the most reliable product quality".
.Product Quality Commitment:
1. There are quality records and testing data in the manufacturing and testing of products.
2. To test the product performance, we sincerely invite users to personally inspect the whole process and the whole performance of the product, and then pack and ship the product after it is confirmed to be qualified.
Product price commitment:
1. In order to ensure the high reliability and advanced nature of the products, the selection of materials for the system is based on domestic or international high-quality famous brand products.
2. Under the same competitive conditions, our company sincerely provides you with the most favorable price on the basis of not reducing the technical performance of the products and changing the parts of the products.
Delivery commitment:
1. Product Delivery Date: As far as possible according to user requirements, if there are special requirements, need to be completed ahead of time, our company can organize production, installation, and strive to meet user needs.
2. When the products are delivered, our company provides the following documents to users: 1. Technical Maintenance and Maintenance Manual, 2. General Installation Plan, 3. Outsourcing Parts Instructions and 4. Manufacturers provide lists of vulnerable parts and spare parts, and attach a certain amount of spare parts.
Fourth, after-sales service commitment:
1. Service tenet: fast, decisive, accurate, thoughtful and thorough
2. Service Goal: Service Quality Wins Customer Satisfaction
3. Service efficiency: If the equipment breaks down during or outside the warranty period, the supplier can reach the site and start repairing within 24 hours after receiving the notice.
4. Service Principle: The product warranty period is 12 months. During the warranty period, the supplier will repair and replace the parts which are damaged by the most important reason and the parts which are damaged outside the warranty period free of charge. The spare parts provided are charged only for cost, and the equipment damaged by the human factors of the buyer. The spare parts repaired or provided by the supplier are calculated at the cost price.
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ADD ：1118 South Second Road, Dongying District, Dongying City, Shandong Province (Shengli Industrial Park)
TEL ：0546-8181718
Phone ：18605465400
E-mail ：dyhy jz@sina. com
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